How often should the STs Series ORP (redox) be calibrated and/or cleaned?
The frequency of calibration must be determined empirically as rate of drift and debris accumulation differs for each application. Calculating the offset during calibration provides information on whether the electrode is still viable. See our article on Proper Sensor Calibration for assistance in the process. Check out our ORP Electrode Care Guide for cleaning and troubleshooting procedures.
How long does the electrode last?
ORP (redox) electrodes last an average of three years. Electrode life varies significantly based on the qualities of the solution being measured (pH, flow rate, ion concentration etc.) and can range from 6 months to 5 years.
Do you provide a warranty?
Yes, our products come with a 2-year warranty, excluding the electrode. These products are designed to last far longer if properly cared for and we will do what we can to help if any problems occur in or out of warranty. Please don’t hesitate to reach out!
An 8VDC power supply is sufficient with standard lengths of cable. Voltage drop must be accounted for over long lengths of cable (50+ ft.) to ensure enough power is supplied to any water quality sensor. To calculate it, first double the length of cable to get the account for the full length of the circuit, then multiply that by resistance per foot/meter to get total resistance. pHionics uses 24 AWG tinned-copper wire which has a resistance of 0.026 ohms per foot (0.084 ohms per meter). Multiply total resistance by the maximum expected current (20 mA, or 0.02 A, is safest) to obtain expected voltage drop. Verify that the voltage drop plus required voltage for pHionics sensors (8 VDC) is less than the power supply voltage. Please visit our article on voltage drop for more information and example calculations.
How long are STs Series devices expected to last?
While the electrode will require replacement every three years on average, the housing, seals, and cables are intended to last 10-20 years with proper care. To increase longevity of the seals, the Viton O-rings should be relubricated with a silicon grease during each disassembly, or at least inspected for any debris or damage. The harshness of the solution (high/low pH, extreme salinity, high pressure, etc.) also affects longevity. All parts are replaceable to save money and limit waste in the event that any piece gets damaged.
What type of electrode is provided?
We provide a combination electrode with silver/silver chloride reference wire that has Teflon double junctions and a platinum band. It is replaceable instead of refillable to reduce maintenance time. For more information, please visit the STs Series ORP (redox) product page.
What spare parts are recommended?
For critical measurements, a duplicate STs Series sensor is always recommended so a replacement for every part is always available. A duplicate simplifies troubleshooting by having a functional STs Series on-hand to compare results. It also allows for swapping of devices during calibration and cleaning so the measurement or process is not significantly disrupted. At a minimum, a spare electrode is recommended in the event of damage–or the need for eventual replacement. This is especially important when waiting for a replacement to be shipped could be detrimental to your application.
Is the output automatically temperature-compensated (ATC)?
No, ORP (redox) is a general reading that varies with temperature drastically depending on the chemical properties of the solution being measured. Standardization to a given temperature is not useful for a majority of applications.